DISQUS

The Really Mobile Project: STOP PRESS: ShoZu to start charging!

  • bogart · 6 months ago
    I'd like to clarify that I (Kevin Neely) have replaced Shozu with pixelpipe not because one is clearly better than the other, but because Shozu will not support multiple devices. I loved Shozu on my N75 and then for over a year on my N82. It was fantastic. Then, i started switching between my 5800XM and my N82 and each time I launched Shozu, I had to re-configure it. They do not support multiple devices for an account.

    Pixelpipe, however, is the same wherever I go: between phones, on the web, or through the firefox plugin. That sameness is key.

    I agree that a one-time cost of $5 (well, $8 probably) is fine. It's as good and useful an app as Gravity, which I bought for my 5800, but the single device limitation is a killer (for both, but more for Shozu than Gravity because of the nature of how it works). It makes sense, as it can't be cheap. I am not a fan of subscriptions, but a one-time cost (if it follows me and my devices) would be very palatable.

    I also tried to login to Shozu today on the web and found it was not recogniing my username/password. Ugh.
  • DanLane · 6 months ago
    This highlights an interesting social issue with free apps that says more about the commentators you chose than ShoZu itself.

    ShoZu isn't just an application, it's a service. And that service has costs. There is the cost of development, distribution (granted, OVI helps with this now but still), advertising and operations (servers, bandwidth etc) as well as the mundane costs of running a business.

    What can you get for €5? ... lunch? sure, but not a very good one! I for once wouldn't think twice about paying €5 euros for ShoZu.

    Yes, there is an argument that the handset manufacturers should include this functionality out of the box but they haven't done as good a job as ShoZu so until they do, €5 is a bargain, especially when Jen Grenz gets a little bit drunk and talks about getting shit off your phone ;)
  • Ben Smith · 6 months ago
    ... and perhaps Brett can jump in with an answer, but before you run to Pixelpipe ask how they monetise their product. Without any ads or end-user charges it can't stay like that forever... they'll be facing the same tough decisions as Shozu soon enough (but if you're listening guys, give the Ninja crap a miss...)
  • roland · 6 months ago
    it's time for the open source shozu/pixel pipe running in the google app engine :-)

    j/k ok, i'll pay shozu! i figure either they owe me since i have evangelized their app endlessly and uploaded 28000 photos with it
    OR i owe them :-) either way 5 euros is nothing agreed! i used to help run Bryght hosting and I know how much those servers must cost!

    So where do i pay :-) and how about 10 euros for just ninja-less :-) uploading functionality

    i can't imagine s60 without shozu
    on my iphone however i do use pixelpipe
  • James Whatley · 6 months ago
    "How about 10 euros for just ninja-less :-) uploading functionality?"

    Amen to that brutha! ;)
  • aliguana · 6 months ago
    Pixelpipe forward your media, however if you don't have a host (Flickr or whatever) then they will host it for you. They could monetise that feature for a small fee, although since Twitpic etc are free I don't see how people would take it up. Unless Twitpic etc started charging too, I guess they will have to eventually, even if it's a fairly open Flickr-type thing.
  • brettb · 6 months ago
    We are free to consumers however do charge application developers and content providers to utilize our platform. They get to plug-in to the Social Web by developing just to one API and we provide the services and platform to make it happen. We charge simply based on bandwidth and storage utilized or revenue share so it's a really cost effective solution since the developer get to remove the expense of development, servers and maintenance.
  • James Whatley · 6 months ago
    I think I'm agreement with Dan here. Given the amount I use the service (and have used it in the past) I guess £4/€5 isn't so much at all.

    Problem is justifying that to a new/cold user who doesn't know if it's worth the money.

    ShoZu need to start making money at some point!
  • Ricky Cadden · 6 months ago
    Thanks for the link and mention, James. I used to be a massive ShoZu fan, until they started getting too big for their britches. I'd be interested to know how many of their users actually use all those extra fluffy features, vs how many simply want to upload media to multiple destinations, without all the fluff.

    In any case, as mentioned, I've moved to Pixelpipe, and have no intentions of looking back.
  • Ricky Chotai · 6 months ago
    thanks for the post for pixelpipe will be giving a whirl this weekend.
  • Ben Smith · 6 months ago
    Pixelpipe is dire.

    Awful.

    I've spent most of the day trying to get it to work on an HTC Magic (where Shozu don't have a client). I agree Shozu has got a bit bloaty recently and the desktop client was still-born, but it works when it counts for me.

    The price is more than reasonable for the features it offers - I've paid more for a sandwich. I'd also like to see some pricing for multiple handset bundles for 'power users', but I suspect that will be coming.

    Somebody has to pay Shozu for the product they've created - the free ride was nice. This is preferable to them giving up or going under.
  • brettb · 6 months ago
    Try upgrading to 1.5 and get back to us if you're having issues at android@pixelpipe.com. You can install the update from the Android Market.
  • Ben Smith · 6 months ago
    Bret,

    The Magic ships with 1.5 and the version of Pixelpipe I was using was downloaded from the Android Market today. It installs fine, but after uploading only a few images the account details are lost and re-entering them (successfully) gives error messages and crashes.

    I'll fire an e-mail to support ASAP.

    Ben
  • James Whatley · 6 months ago
    "Pixelpipe is dire.
    Awful."

    Agreed. Suggest they take a look at this - http://thereallymobileproject.com/2009/05/the-h...

    Or more precisely:

    "Next, the sharing of that image. The default options are Gmail, MMS or Picasa, none of which I’m interested in. This means I had to download and install an app specifically for this function, Pixelpipe to be precise and - ugh - what a terrible, terrible UI. I was unsure of what images were going where and/or how to upload them. This resulted in erroneous Twitpics, un-titled photos and ultimately, a very unhappy Whatley."
  • brettb · 6 months ago
    We integrate with the default camera and album applications on Android phones so you really never need to open our application other then setup (I recommend doing from a desktop web browser). Because of the clever way that Android allows applications to share capabilities you can actually upload from the Share menu through Pixelpipe from most any application that supports media.

    Just select Share from the Menu button, scroll down to Pixelpipe and we'll open a very pleasant dialog that allows you to set Title, Caption and Tags. Press Share to start the upload and then the Home key to put us in the background and you're done.

    The main application is really for users that want to upload groups of media (photo, video, audio) or text only posts to blogs and status services. I agree it's busy however it's not an easy task doing all we do on a phone.

    You should also have a look at our huge selection of desktop solutions as well, the same Pixelpipe account provides a very robust set of options for media upload for desktop and mobile. Give us another shot and get back to us with any feedback to android@pixelpipe.com.
  • James Whatley · 6 months ago
    You guys just spammed my damn Twitter account!

    ....


    Hi Brett, thanks for the words.

    I no longer have the HTC Magic (but I am still having problems - which I'll come to), I appreciate the detailed explanation. It's not entirely clear from first installation that this is how you can share your photos.
    Maybe something to review given that I'm not the only one here who's mentioned the UI issues?

    Since swapping my Magic with Ben however, I've tried to use Pixelpipe via Share Online on my Nokia. This morning when I tried to upload a 19 photos to flickr, and ONLY flickr - Pixelpipe didn't pick up the 'flickr' tag on the photos and you guys spammed my Twitter account with 19 twitpics.

    Really, really not good.

    Was this an error or was there something else I was supposed to do before I hit 'upload' ?

    http://search.twitter.com/search?q=whatleydude+...
  • brettb · 6 months ago
    James,

    As I explained briefly on twitter the Routing Tags are all prefixed with an @ character. We scan the body of the post and look for corresponding tags associated with your destinations. If we find a tag that's been associated with one or more destinations we override your default services for upload and just send to those associated with the routing tag. So in brief you needed to include "@flickr" and not simply "flikr" as a tag to be utilized for routing.

    Here's a few tips:

    - Turn off TwitPic and other services that send to Twitter as a default destination and only enable through routing tags

    - You can create groups by giving the same tag to multiple services eg. @friends, @status

    - We create a tag with the service name by default however you can rename and add additional tags eg. Facebook: @fb,social,all. Now I can include any three of those tags and Facebook will be included in the upload as well as any other service that includes these tags.

    Hopefully that makes things a bit more clear then my brief explanation on Twitter, customer support can be frustrating at a 140 char limit. Thanks for all of the feedback, we're incorporating a few of your suggestions now to make things a bit more obvious.

    -Brett
  • James Whatley · 6 months ago
    Hey Brett,

    Just seen your Tweet, (http://twitter.com/pixelpipe/statuses/2043971546), glad to hear that you're a) listening and b) there's a fix coming.

    The Share Online setup *is* confusing and a step by step guide would be best, maybe for each OS/integration option.

    '@flickr' vs 'flickr' - who knows? ;)

    James.
  • David Carrington · 6 months ago
    I've used PixelPipe since I first got my G1 when they launched. I've never had any troubles with sharing my photos. I agree that the UI is bad - thankfully I've only ever had to look at the settings UI when initially setting it up. Since then it's been clear sailing.
  • Constantine · 6 months ago
    We're forgetting the main problem, Shozu was invented because getting images off your mobile phone is a horrible, horrible, horrible experience.

    Let Google make Android, Nokia make Symbian, Microsoft make Windows Mobile all easy to share images with.
  • James Whatley · 6 months ago
    I didn't have much luck with Pixelpipe on the HTC Magic.
    Downloading the Share Online config file for my Nokia now...
  • aliguana · 6 months ago
    Pixelpipe works great on my E71. No problems. (So does Mobypic, for Twitter types). No need to pay for Shozu (never much liked it anyway, and went completely off it when they started putting NINJA! banners all over the thing)
  • aliguana · 6 months ago
    and the ability to set up custom filters: @rmp would sent it here, @flickr would sent to Flickr, @googleblog would sent it there etc
  • Ms. Jen · 6 months ago
    I have PixelPipe working on the HTC Magic using the free PixelPipe app from the Android Market, but ....

    Until Pixelpipe or ShoZu allow me to post my photos to my blog and actually put the photos onto my server rather than on theirs or Flickr, both of them are relatively useless in my book. I did have a nice exchange on Twitter today with the Pixelpipe folk and they are looking into allowing folks to host their own media and use Pixelpipe as the app to get the media from the phone to your blog.

    £5 for Shozu is not bad, but it would be better if they allowed personal blogs to be a destination. I am willing to pay up to $25 for a mobile app that would allow me to put my blog's atom or xml-rpc script path and password into the app so that I can moblog to my blog/server without stopping at a 3rd party server.
  • brettb · 6 months ago
    Pixelpipe allows you to configure your personal blog with either XML-RPC or Atom as the protocol. Using Atom will post the files to your blog while XML-RPC will send a link to media that we host.

    If your blog supports Atom you can add it now at http://pixelpipe.com/destination/add/org.atomen.... And you can keep the $25, we've been supporting Atom since launch.
  • Iain51 · 6 months ago
    Should have used WordPress ;-)
  • brettb · 6 months ago
    If you're having issues with the HTC Magic and Pixelpipe you need to upgrade to 1.5. It's optimized for Cupcake and supports Photo, video and audio uploads. Also each individual file can be up to 200mb so you can upload some fairly large videos.

    Available now in the Android Market
  • Ben Smith · 6 months ago
    If you have the Magic from Vodafone in the UK you don't need to update - it shipped with 1.5.

    Pixelpipe has worked OK for me on the G1 on Cupcake, but both the Magic owners I know had problems.
  • brettb · 6 months ago
    Hmm, we're not running the exact same firmware as you since we have the Google ION phones. We've been using ours almost exclusively and uploading loads of photos and videos without any issues so I'm a little confused why they're having problems. I'll see if we can get our hands on a Magic and get this sorted out.
  • Conor O'Neill · 6 months ago
    Thanks for the mention James. I'm happily using Pixelpipe on a G1 and find it easier to use that to push content online than either Shozu or Share Online on N95-8GB.
  • sboy2010 · 6 months ago
    Pixelpipe ftw
  • Chaos Inc. · 6 months ago
    Now that sucks! Argh! They don't realize that in some countries paypal or online payment systems are non existent. I have been a Shozu user for a while but this truly grrrrrrrrrrrrrrrrrrrr......

    Pixel Pipe does a good job but the overall Shozu interface was better, according to me and all.
  • James Whatley · 6 months ago
    Re-read the post Chaos Inc.

    “If you’re already a ShoZu user, you’ll be happy to know that there’s no charge to continue using it.”

    You should be fine. The charge is for *new* users only.
  • squawkBOX · 6 months ago
    Yuck! "going forward." They should be shot for using that phrase - it is nasty.
  • Micky · 6 months ago
    At the end of the Day, Dan has pretty much nailed it. ShoZu is not just an application, but a service, and one, I personally have been very happy with, being able to upload photos to several of my online services, at just one initial cost saves you money. Its worth purchasing if you upload photos frequently.

    I have tried Pixelpipe too, and again, another great service, although, i really need to sort out my services tied with this, as it appears to duplicate my images.

    Another option I use, is Mobypicture, having set this in my Share Online setup, I can easily upload to Mobypicture, and ping automatically to twitter in doing so.
  • brettb · 6 months ago
    If you're getting double posts make sure that you haven't setup multiple service that post to the same place. The most common is to send to multiple sites that all post the result to Twitter, sending to Twitter from Pixelpipe and Twitpic will result in the same post twice. You can also add the same service multiple times, this is useful if you want to post to multiple accounts on for example Flickr however will result in a double post if their both configured to the same account. You can verify this setting under My Pipes.

    Tip: You can override your default destinations at the time of upload by use of Routing Tags, simply include the service name and we'll send just to those destination @twitter, @facebook. You can customize the names and even setup groups by using the same name with multiple services eg. @family
  • Gabe · 6 months ago
    "I've paid more for a sandwich" -- Exactly. And those shop-made sandwiches are full of fat and salt.

    A small fee for a decent bit of software + service seems reasonable.

    The Gravity guy (@janole) must of done OK by now. Hopefully he'll be back developing something else, providing updates, and so on, because of this.
  • aliguana · 6 months ago
    I hope Janole writes a blogging app next - a "Windows Live Writer" type of thing, in Gravity style. If he can do for blogging on Symbian what he's done for Twittering then the platform will regain its crown.
  • Mike Bradshaw · 6 months ago
    If you are using Wordpress for blogging have you tried WordMobi? http://code.google.com/p/wordmobi/

    It is written in Python For S60, so can be a bit slow and not so pretty but it works
  • aliguana · 6 months ago
    Yeah, its pretty good. I use Blogger though (I'm a cheapskate lol)
  • Abul · 6 months ago
    I guess I'm the ones that fall into the not having installed Shozu on my handset. Honestly I've tried many times over, if it's not their website being down or the app freezing I've had no joy. Being an avid Flickr user Share Online does the job perfectly, and now with Pixelpipes integrated, sharing my photos to multiple services is a piece of cake.

    Would have liked to give Shozu another go, did try a few days ago honestly, could not setup Flickr account! Gave up and now it's payware - I'll stick with Pixelpipes.
  • Ricky Cadden · 6 months ago
    What killed ShoZu for me was several things:

    1. The addition of bloat - ZuCasts, etc - they slowed the app down, and made it use far too much resources, which made it unusable on the original N95 and the N95-3. In fact, I was a huge supporter until then. I posted several times on their forums, and never got a clear answer as to why we couldn't get a 'lite' version for phones like that.

    2. 10MB vid upload cap - you can't use ShoZu to upload videos larger than 10MB (this might have changed in the past 2 years, who knows). When I got my N95, I was creating even 20-60 second videos that were WAY larger than 10MB, but I couldn't use ShoZu to upload them. Again, posting on their forum didn't help, even when I offered a 'Plus' subscription version with a higher limit (paid monthly or so). No response (and clearly no action, that was in 2007).

    3. I switch phones - often. Being able to switch phones and not miss a beat is CRUCIAL, and everything I use thus far can do it - except ShoZu, as Kevin pointed out. Why would I pay for a service (and re-pay repeatedly as I get new phones) that's actually going to make my life harder?

    I'll agree, ShoZu's interface is nice, and the auto-upload without asking feature is handy, but I'm not going to pay to download an app that doesn't do things I want it to, and that comes from a company who clearly doesn't listen to their users.
  • roland · 6 months ago
    the 10MB/video upload cap is still in place. I too have asked for it to be raised, 50MB please ShoZu

    ok, so to up the ante

    I'll pay 20 Euro for:
    1) non ninja :-)
    2) 50MB or higher video upload cap

    ...Roland 28000 photos via ShoZu to flickr and hundreds more every week
    http://flickr.com/roland
  • MarkW · 6 months ago
    I agree that four quid isn't a lot for decent functionality. And let's face it, Shozu have been doing this for free for ages. It would seem a shame if a load of inferior pap suddenly appears on Ovi Store and starts taking money, yet a service you could describe as something of an S60 pioneer/leader is left trying to find other ways to generate income. If they can get a few quid for the app, they should go for it.
  • fernando · 6 months ago
    never liked shozu anyway, now as you have to pay for installing a bloated app, I doubt many will use it
  • caaarlo · 6 months ago
    It will be difficult for ShoZu to convert existing free users to paid ones. Yes, it will remain free for current users, but when they get a new device, or cross whatever threshold ShoZu's set up (version upgrade, or something, who knows), it appears they will have to pay. Perhaps 5 euros isn't much, but when other services exist that do largely the same thing for free, it is a lot. What's ShoZu's differentiation that warrants the price, and more importantly, how will they communicate that to users alongside their free competitors, or the built-in capabilities of devices?

    This speaks to Dan's point: on its own, 5 euros isn't much. But it's measured relative to the free competition. And I've never bought into the "it's a service, they deserve to get compensated for their costs" argument -- business models don't exist in a vacuum. Just as ShoZu has a choice of business model and pricing, consumers have a choice of whether they want to buy in or not, too.

    This harkens back to the flap over the cost of the Gravity app. Seems like largely the same thing: if you don't like the price, don't pay it. Surely that's the risk of any business, and we as consumers shouldn't be compelled to give any business our money because they previously used a business model that saw their services provided for free.

    ShoZu does have some nice features over other similar apps and services. But it's hard to see those features justifying the price.

    Also, in my personal experience, ShoZu's performance has slipped over my last two devices (N82 and E71). Given that, I'm more likely to seek out alternative solutions than pay the cost whenever it comes due.
  • Really Mobile · 6 months ago
    As a snapshot of the competition right now I think you're right - to a greater or lesser extent you can match Shozu's features for free. ...but with the exception of Nokia's buit-in option I don't think the others business models are sustainable, so they'll either have to start charging or go under.
  • Gabe · 6 months ago
    "it's hard to see those features justifying the price." -- in that case, no, you wouldn't buy it. Any product has to be worth the money, obviously.

    But an app you like that works better than a free alternative would be worth 5 euro, I'd think.
  • caaarlo · 6 months ago
    The problem for me, though, Gabe is that the way ShoZu's been performing, I'm not sure I like it all that much :)
  • Gabe · 6 months ago
    Yeah. ShoZu's kind of bloated now. Hard to build a good app that people will buy, especially as everything is going to the browser.

    My statement was more: *if * there's a good app, surely it's worth the price of sandwich.

    As an example, I paid for Gravity (a good app, no complaints), but mostly I just use @dabr in the browser because it's faster.